Privacy Policy

Last updated: October 2026

This policy explains what information The HoneyBaul collects when you shop with us, why we collect it, and what we do with it.

What we collect

• Order details — your name, delivery address, pincode, phone number and, if you provide it, your email address.
• Payment information — handled entirely by our payment gateway. We never see or store your card, UPI or netbanking details.
• Usage data — basic, anonymous information about how the website is used, so we can fix problems and improve it.

Why we need it

• To pack and deliver your order, and to let our courier contact you about delivery.
• To send order confirmations, invoices and delivery updates by WhatsApp or email.
• To answer your questions and resolve complaints.
• To meet tax and accounting obligations.

Who we share it with

Only the parties required to complete your order: our delivery partners (for your address and phone number), our payment gateway (for the transaction) and our messaging provider (for order updates). We do not sell your data, and we do not share it for anyone else's advertising.

Marketing messages

If we send you an offer or promotion, you can ask us to stop at any time by replying to the message or writing to thehoneybaul2025@gmail.com. Order-related messages — confirmations, dispatch and delivery updates — will continue, as they are part of the service you bought.

How long we keep it

Order records are retained as long as the law requires for tax and accounting. You may ask us to delete anything we are not legally obliged to keep.

Your choices

You can ask us what we hold about you, correct it, or have it deleted. Write to thehoneybaul2025@gmail.com or WhatsApp +91 86706 84456 and we will respond as quickly as we can.